Bookstores.com requires all booksellers to enter a valid credit card number for their merchant account. There are two reasons for this new requirement. First, it will protect customers and benefit sellers by helping to minimize fraud. Secondly, a credit card provides an efficient method to collect outstanding credit balances due to Bookstores.com. Bookstores.com greatly values all of our booksellers and we are committed to creating a safe and efficient venue for them to do business.

Do I have to enter a credit card?

Yes. This requirement applies to all booksellers.

When will my credit card be charged?

Your credit card will only be charged if your account is "in the red" at the end of a billing cycle.

Under what circumstances will my card be charged?

Your card will only be charged if your refunds exceed your sales for a given billing cycle.

May I still sell on Bookstores.com if I do not enter my credit card?

No, all booksellers must have a valid credit card on file.

Will I receive a notification when my credit card is charged?

Yes. Sellers who are "in the red" at the end of a billing cycle will receive an email stating their card was charged for the negative balance. This is similar to the "You have a new Marketplace Payment" email you receive for payments from Bookstores.com.

Where do I go to enter my credit card information?

Booksellers may enter their credit card information in their credit card settings.